Take a moment of silence and/or prayer for the person I get ahold of at Blue Cross Blue Shield as they LITERALLY just sent me a letter denying my husband hospital stay. Apparently liver failure wasn’t a medically necessary prevention. 🙃🙃
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Update. Everything should be fine. This horrible hospital didn’t send any medical records to my insurance company. 🙃🙃🙃🙃
Call back and Tell them liver failure didn’t qualify for benefits for some reason and you need a benefit level exemption. That’ll get their cheap asses moving
Hope everything gets figured out. My in laws had to pay over $50,000 for my SIL's liver transplant years ago.
@joeywiththegoodhair, Right?! Crazy. Insurance only covered some of it. They had Blue Cross Blue Shield at the time.
Ugg. That is awful and I hope you get it sorted! But try not to be too mean to the person trying to help you. I know the situations are different (I don’t deal with such serious life threatening situations) but when I get mean customers I definitely am less inclined to go above and beyond to help than I would have if person wasn’t screaming at me. :/
Oh and I had to have one of my employees with a man voice tell her for me. 😂😂😂🙃
@joeywiththegoodhair, my god! Some people are just rediculous! I don’t understand racist or bigot mentality. Although I definitely feel like when I used to do live chat at my job men wouldn’t take me seriously because I have a feminine name (I do technical support). 🙄
@gecko_mom, oh I can see that! Men not wanting to be told how to fix something by a woman 😂
We also got a denial letter from them last week because appendicitis wasn’t emergency room necessary. They said there wasn’t sufficient evidence for the surgery. I already called and tore into them. Supposedly the hospital didn’t send over the right info. We’ll see what happens next.
Dude this is weird they can’t even find the claim number anywhere 👀
There must be something wrong over there!
@joeywiththegoodhair, when I opened the letter I laughed. They covered the hospital stay but not the blood work, tests or surgery. Idiots.
@joeywiththegoodhair, we just switched over to them the day he got admitted. What a great 1st impression.
That complete bullshit. How stressful. Hopefully they figure their shit out. 😡
I know how you feel Im literally on the phone with blue cross trying to fix my coverage as well this insurance is pissing me off I hope you get your fix
So what the fuck is going on? This hold time is bullshit are they making a habit of denying coverage?
@joeywiththegoodhair, worse 3 of my kids have NO coverage they only added 1 of them. I’ve been on hold for over an hour.
@joeywiththegoodhair, right like both are pretty damn important. I don’t get how insurance wouldn’t cover that.. I always hear great things about blue cross blue shield, too.
@kattykitty, yeah he can’t even find said claim so obviously something is wrong and in error
@joeywiththegoodhair, some doctors are only covered at certain locations on the 7th Tuesday of the month, but only every 3 months, and only if the moon is full, so you have to be careful. 🙄
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