Kiddcare are bastards do not order from them never received a cot and haven't yet received a refund the time it's taken them to finalise a refund I have managed to buy another cot and another mattress and it came when expected. I will take this to the retail obundsman if they do not sort this out! I will lodge a complaint against them! I'm so angry and upset because I saved up for ages not my husbands money not anyone else's my own hard savings! I will be taking it further you bet your word
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@peachesx, I think all those people should do the same, costs nothing for the consumer x
@peachesx, it is disgusting to do this to someone and get away with it. I have already contacted citizens advice and I'm prepared to take it further! Thank you, my explanation was that on their site it says 'In stock' but the cot was actually out of stock therefore they can't give me one. I find this appalling. Don't worry they are not going to make it difficult with me I am taking this further and they will grant me a refund !
@suzie80, that's great for you. But my experience is so different nearly two months no cot and my savings down the drain... And battling with them for a refund. I know my rights as a consumer and this is taking the piss!
I've ordered from them tonnes of times over 3 children. Not once have I had issues. I'd say it's a one off there very good normally
they have always been good for me maybe it's just an unlucky one off
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