Momma's with spas or hot rubs I need your help!!! Someone please message me as u just got one 3 weeks ago and no clue…

Momma's with spas or hot rubs I need your help!!! Someone please message me as u just got one 3 weeks ago and no clue what in doing and now its slimy so I'm shocking it and cleaning it to empty it and scrub it all down and start again