RANT! I hate Xfinity! When we signed up it was supposed to be 99 dollars a month for 2 years. Never…
RANT! I hate Xfinity! When we signed up it was supposed to be 99 dollars a month for 2 years. Never once have we seen a bill that low. Last months bill was 300 dollars! My bill is due the 16th yet they shut my internet off today? SO got them to fix it but still it's ridiculous! If I'm going to pay you an arm and a leg u would think it would at least work correctly. I wish there was a different service provider in this area but we live in the boonies so there's no other Option for cable and internet. Super annoying.
Boymomx4+1girl·
It’s because the two years are up, once that happens the rates go up.
💙 Autumn 💙·
@boymomx3 We signed up less than a year ago. It won't be a year untill September. My first bill was 125 dollars and has gone up each month since then. And they don't have any reason for it when we ask. Once they said someone. Bought a movie (we don't buy movies through the TV) they refunded us that but that was the only time they have actually done something about the bill being too high.
Mandy·
Ugh Comcast is the worst. Call and try to negotiate your rate. Tell them you're cancelling sometimes they'll send you to the retention department where they can give you better rates
💙 Autumn 💙··
we payed an extra 40 for installation when we made our deposit. I can understand equipment fees but it goes way up and then will go back down and go up again. If it's a rental fee you would think they charge the same amount every month but our bill is always different.
Mandy··
that's crazy definitely call. Call every month if you have to
💙 Autumn 💙··
I'm going to have to. My so said they were charging us 120 this month but now we have to pay a fee since they had to turn it back on when we weren't even late. Ugh
BunsInMyOven·
You can call any time through the year and ask about specials.
BunsInMyOven··
@catfish2220, yea! Xfinity is one of the only carriers in my area so I’ve had to deal w their junk a few times. But as long as you call, they honestly have been great w me. They’ve even refunded me overage amounts bc I told them I didn’t realize my rates were changing and I just couldn’t afford the difference.
BunsInMyOven··
@catfish2220, we used to pay like $70 a month for just internet but I’ve been able to get it down to $44.95
💙 Autumn 💙··
@phoebesmommy I've been thinking about dropping the cable and just keep the internet. That was the original plan but when We signed up the told us it was cheaper to get both and included the home phone for free. The home phone has been costing 9 dollars a month and I don't really mind that but I don't understand what the extra charges are for because they keep changing. I'm sure part of it is equipment rental and I can understand that as well but the fact that it goes way high and then will be lower for a month or two and then goes back up just doesn't make sense to me.
Shay·
Internet makes it wonky. If you go over the terabyte cap you get charged for every like 10gb.
💙 Autumn 💙··
I didn't know they did that. I'll have to look Into it.
Shay··
I had to look it up lol. We only have their internet. I'd rather have Hulu and Netflix than cable 😂
Anna·
Their con artists every time they go up we switch back and forth between my husband and I and start a new two year deal lmao 😂
💙 Autumn 💙··
We should do that lol. My grandma uses them too and they charge her an insane amount of money. Like how can u do that to a little old lady? And she doesn't know any better either.