Waiting on hold How long would you wait on hold to make an appt for your child? I've been on hold…
Waiting on hold
How long would you wait on hold to make an appt for your child? I've been on hold for 15 minutes! I get that it's Monday morning but I'm beginning to become so disappointed with the practice. I LOVE LOVE LOVE our pediatrician and we've been going there for over 8 years. It's just the practice drives me crazy.
deleted-user·
15 mins on a Monday after a holiday isn't really that bad.. but an hour for call back from the after hours is ridiculous! My office says 20 minutes or less.
deleted-user·
I just made my daughter appointment and didn't wait
deleted-user·
I don't think 15 minutes is unreasonable but I would be getting impatient. I was on hold for wic last week for 45 minutes! I was so frustrated!!!
Ashley Roan·
@mama- I know. I was mad. They paged her 3 times!! I ended up taking her to the ER and she tested positive for RSV. So I needed to make a follow up appointment today. Luckily they finally picked up!
deleted-user·
I'm never on hold with my kids dr office and they always try to work us in. I love the office.
deleted-user·
I was just old hold about 20 mins trying to get info on the NT scan... Thank goodness for speakerphone lol
deleted-user·
I'm always on hold for at least 20 minutes. It's frustrating. I put it on speakerphone and do other stuff while I wait. They finally just put in a queue line that tells the wait time.
Ashley Roan·
I put my phone on speakerphone as well because DD puked all over me when I was ok hold. ? poor little baby!