Unfortunately some people only care about the money. If that client was paying her more than you, then that might be why she canceled. My old hair dresser was over charging me for years until she quit. I only found out after the lady who took her place went to check me out and saw what she had been doing. By then it was too late. It's no surprise the reason she quit was to work at a salon with higher prices to make more money. Some people just don't have any morals. And she wasn't hurting for money, she was always wearing expensive clothing and her husband is a physical therapist. She's even told me she would stay home but she would get bored which is why she has a job, so why she would be over charging me is beyond me. I would just take it as a lesson learned and try to find someone else with better hours.

I felt like I was being a baby at first, until my SIL said it's totally unprofessional and she should be accommodating me. I've been with her for over 2 years and brought her countless clients, 6 since I started going to her.

I would do exactly what spidey said. That's so unprofessional of her. This isn't a petty rant at all. I would be upset too.

I wouldn't go back. That's pretty unprofessional (and rude) of her. I would leave a bad review on yelp, Facebook, or whatever.

Eta- not a petty rant imo. I'd be super pissed off.

She still never got back to me. She must not feel that bad, looks like I need to find a new hair dresser.

If she isn't treating her clients right then she's going to start losing clients. She needs to accommodate your schedule since she is the one who overbooked. I would ask her very nicely if she could make it work for a weekend day in the near future so that you don't have to wait 2 months. If she says no then I'd find someone new who is actually professional and will work with you when they make mistakes. And after I did that I'd let her know why you decided not to go back to her.

I feel she should have accommodated you for that

It seems like she just decided she wanted to go do this girls hair. Apparently the girl lives about 2 hours away, so why would she choose her Saturday she works in the salon to drive out there? It's not for a special occasion. Just a cut and color according to her.

My hairdresser did this to me a few times. Needless to say she's no longer my hairdresser.

ETA: If she valued your business & you as a customer she'd come in on her Saturday off to do your hair.

She asked me about coming in during the week, but it doesn't work with my husbands hours. He never knows when he will be out of work and I'm already looking at $150 for my hair plus tip. So I don't want to pay a sitter on top of that. I pretty much told her that and haven't heard back from her.

That happened to me the last time i booked my hair appointment. I was sooo upset because I was looking forward to it for a month.

As a hairstylist myself I would still make it work. I would have you come in at the end of the day if I had to or even come in earlier.

That's bs. It's not your fault she over booked, she should be making herself available at your convenience to do the job she was scheduled to do. I'd be annoyed too.