Pissed!! So imma have to rant. ??
I had an appointment today at 10:10am I called them and told them I was gonna be a little late Bc I live all the way across town and there was BIG traffic today , there was a cimia truck flipped over in the middle of the road, bless their heart...But They told me I had 15mins to get there or I'll have to reschedule it. Okay so I get there and fill my paper work out or what not and she calls me to the front and said we are gonna have to reschedule.. I said I know I got here less than 15mins . She was like your appointment was at 10:10 and you arrived at 10:26 . I said wow I'm over 1min ... she said your late 16mins so we can't see you.. I told them I was stuck in traffic before hand and after . Did that matter? Nope... so now I gotta come in Friday at 9:20am . My thing is them mfs could have squeezed me in!! The waiting room was completely empty!! So yeah I'm pissed Bc I just wasted gas! &' let me remind y'all gas is not cheap!! ?
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@jen , i would have understood that but they was straight up rude to me , the moment I stepped foot in that office , Either way .. they could have let me know straight up if I was gonna be able to be seen or not. When I called them the first time , instead of them making me sit for 15mins after I got there they should have told me as soon as I told them my name that I wasn't gonna be able to be seen.. And I know for a fact that the rooms was empty Bc when I go they only bring one person back there at a time .. and the other nurses and doctors back there be clowning around goofing off . Like very unprofessional. Sitting on the tables and just being loud like it's a whole get together , So yeah I was pissed Bc I already know they was just being straight up rude and lazy about things!
Just to flip it the other way, as someone who has worked in an office... fifteen minutes doesn't seem like much, but it can throw a complete wrench into things. It doesn't take much to completely derail the schedule for the day. Squeezing someone in usually means a provider isn't getting lunch or the whole schedule is going to be off the rest of the day, affecting patients and the staff.
Plus there are lots of other ways things go awry... emergencies, unexpected sick visits... the things that have to happen. Strict appointment times are just one way the office can try to minimize the impact on everyone.
Also, unfortunately an empty waiting room doesn't equal empty exam rooms, or an empty schedule to follow.
That said, I'm surprised they didn't make an exception when you called ahead of time to tell them there was an overriding issue. When we had issues like that we would do out best to accommodate and explain there might be a wait, etc. while we tried to slip them into another slot.
@mireya I walked away and cried like a big baby not even gonna lie.. Bc I had been waiting for that day! Like I was sooo excited.
@miki GIRL , IM REALLY THINKING ABOUT IT !!! &' RIGHT !! ALL THE DANG TIME???‼️
Yeah I'm going to do that first thing Friday . They said the nurse called and said she couldn't see me Bc I was late .. so they basically said it was her call. So best believe Ms. Amy is going to get some words from me.
@emmy yeah I was , but I don't care how long I was gonna be waiting .. I wanted to be seen period!
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