Just figured I would share.. This is the diaper bag I got. I looove it! And the customer service is amazing! I ordered my bag, and there was just a tiny issue with threading and a keychain missing... I went ahead and let them know because I received an email of them asking if everything was good with the purchase. Next thing I knew I got another email giving me a 99% off code to get another bag, so I paid literally 55 cents to get a new bag that came in perfect condition, so now I have two for the price of one! I highly recommend this diaper bag for anyone still looking!