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Leah
Leah
Мама сына-младенца

So some ladies told me to download google photos bc I have so many pic I did and it's been about 2…

So some ladies told me to download google photos bc I have so many pic I did and it's been about 2 weeks but yet to fix the issue bc it says downloading forever it was at 4,800 but what am I doing wrong thanks n advance

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kellyt23

Kelly Lieu

Мама сына-младенца

Go to your settings and see if you have it set to only download over WiFi. When they are all downloaded go to the side bar and click free up space and it will delete all pics stored on your phone and they will be only on Google photos

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txyogagirl

Leah

Мама сына-младенца

@kellyt23, I see this do u mean in my phone settings or in a setting on google photos. Also I have wifi at home and never leave my house

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kellyt23

Kelly Lieu

Мама сына-младенца

Go into back up and sync and see what it says

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txyogagirl

Leah

Мама сына-младенца

@kellyt23, I really appreciate u helping me this is what it shows now what?

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kellyt23

Kelly Lieu

Мама сына-младенца

If you're comfortable with it.. Go ahead and switch it to download using data to get all of them backed up at first and then switch it back off and it should download any new pics you take automatically

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txyogagirl

Leah

Мама сына-младенца

@kellyt23, ok so I switched it to these before I leave my house I will make sure and turn it back that way it won't waste my data plan bc I'm conservative bc I only have 6g for hubby and I to share. So now it should work faster? If I have wifi why has it taken so long? Also they is no way I can loose them are u 100% sure bc they r my pregnancy pics and sons birth and I'm just terrified to loose them

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kellyt23

Kelly Lieu

Мама сына-младенца

There's no way you can lose them

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