so i waited over a week to get my contacts in, i finally got a call that they arrived and i can pick…

so i waited over a week to get my contacts in, i finally got a call that they arrived and i can pick them up BUT i have to attend an hour long class with a doctor to prove i can put them in and out on my own before i can leave with them... are you freaking kidding me. i can't just pick up the contacts i paid for?