I have a new message notification but no new message and it won't go away. Can you help me get rid…

We can help. What type of phone are you using? Have you tried closing the app and reopening? Did you update your phone recently? A new version is out that fixes a couple bugs. Thank you.

I have an android (note 4). I tried closing and re opening and that did not work. I just checked for the update but I guess mine is already up to date because it does not tell me to update. Should I delete the app then re download? @preggie_usa

Please try that and then sign in again. Thanks.

That did not work.... notification is still there. @preggie_usa

@nica26, we'll go into your account on our end. Thanks for trying!

Thank you