gvarra92
Gabrielle Varra
update :
Gabrielle,
This is a USPS shipment, Priority Mail, which was dropped off for shipment at our regular mailing facility, a UPS store in Apex, NC. We called USPS to track the shipment this morning, and they did open an investigation. The case number they provided to us by phone is CA123144481. We have already worked with the management of the UPS store and determined with the UPS store’s video system that the box did, indeed, make it onto a USPS mailtruck. It is my understanding that USPS is required to scan in packages when they are picked up, but it does not appear to have happened in this case.
Believe me, we are just as anxious for you to get your shipment as you are!
We will call USPS again at the end of the day to see if there is any update.
Gabrielle,
This is a USPS shipment, Priority Mail, which was dropped off for shipment at our regular mailing facility, a UPS store in Apex, NC. We called USPS to track the shipment this morning, and they did open an investigation. The case number they provided to us by phone is CA123144481. We have already worked with the management of the UPS store and determined with the UPS store’s video system that the box did, indeed, make it onto a USPS mailtruck. It is my understanding that USPS is required to scan in packages when they are picked up, but it does not appear to have happened in this case.
Believe me, we are just as anxious for you to get your shipment as you are!
We will call USPS again at the end of the day to see if there is any update.
8.9 лет
4
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I got mine and I ordered it on the 18th!
Комментарии
I got mine and I ordered it on the 18th!
@morgan_colangelo, that's the only way that website will ship :/
UPS is most reliable... Ive gone through USPS and when we try to call for customwr service they always tell us its un available.. The automated voice lady is jist ridiculous. Unless you go into the store we get no help lol
@kimberlyyyy, I'm out like $160 now... and of course after this I read reviews online about usps and they loose packages all the time and the workers steal a lot. like really nice to know.
I'm glad you contacted them and asked them wtf happened. Hope you get your money back!
don't go threw usps