gvarra92
Gabrielle Varra
so I ordered something online and I got the order confirmation and tracking number from usps.com the website I ordered from said It was shipped 5 days ago not including sunday. and the status still says preshipment and I talked to the website owner and she told me that they confirmed it left the store they brought the packages to and the usps is investigating the missing package. I ordered $160 worth of stuff what is going on?!
8.9 лет
2
Лучший комментарий
That is really frustrating I'm sorry :( I used to work in a customer service department and we had to deal with shipping problems all the time and missing packages. What I remember is preshipment usually meant it had left the post office and has a drop off scheduled in the immediate future, it just isn't that day. of course unfortunately it might just be missing but I'll cross my fingers that it's on its way!
Комментарии
That is really frustrating I'm sorry :( I used to work in a customer service department and we had to deal with shipping problems all the time and missing packages. What I remember is preshipment usually meant it had left the post office and has a drop off scheduled in the immediate future, it just isn't that day. of course unfortunately it might just be missing but I'll cross my fingers that it's on its way!
That's so frustrating!