Bobs discount furniture is the most unprofessional company I have ever dealt with in my entire life.
Bobs discount furniture is the most unprofessional company I have ever dealt with in my entire life.
Bobs discount furniture is the most unprofessional company I have ever dealt with in my entire life.
Samantha·
DON'T do it!!!! They're furniture is crap! We've had our couches for less than a year and they're junk!! They sent somebody out to look at it for the "warranty" and he was just like "ehh looks ok" they suuuck
Heather ·
@ohbabybaby88, girl I had a bed delivered yesterday that never mentioned needing a box spring or anything online and apparently I need one and I can’t get anyone to help me. Either you bring me a box spring or you come get this bed and give me my damn money.
Samantha·
@missheatherbaby omg same thing happened to us!!!! We ordered a platform that doesn't need a box spring... they sent a different frame that did!!! I was so pissed. The lil asshole that delivered it was like "yoooou made a mistake" I'm like I made no mistake your shitty company did!!! We ended up running all over town and making phone calls. I found one at kmart of all places! I was mad about spending MORE money I didn't need to. They wouldn't offer any help or an apology. They're terrible
Heather ·
@uncouth, I’m honestly so annoyed that I’m like 2 minutes from getting really ratchet going into their store and becoming their worst nightmare.
Heather ·
@ohbabybaby88, that’s absurd!!! Like I can easily purchase a box spring but I don’t feel like I should have to do that and definitely not from them.
Heather ·
@uncouth, exactly
Samantha·
@missheatherbaby we couldn't find one lol. Nowhere had one in stock. Lol I'm like this is our luck! 🤷♀️
Heather ·
@ohbabybaby88, I’m so irritated. Then they want to tell you to call store because they can’t help you. I ORDERED THE BED ONLINE AND THIS IS CUSTOMER SERVICE. YOU ARE GOING TO HELP ME!!!
Samantha·
@missheatherbaby ughh!!! Their customer service reps are total assholes! You're better off asking for a supervisor automatically! They get an attitude about it lol but whatever!!!
Heather ·
@ohbabybaby88, I eventually got on the phone with a supervisor and she was like we can refund the money to your bobs account and you can pick a new bed and I’ll waive the delivery fee which I’m not supposed to do. So I was like fine. I get on the phone with a sales person and the only beds that don’t need a box spring are hundreds of dollars. So I was like forget it. 🙄🙄🙄
Monica·
We walked into one trying to find a TV stand once, and after five minutes walked right back out. Not one salesperson even acknowledged us.
We got our bedframe on Wayfair. They were great. It went on sale a few days later and they even credited us the difference!
Samantha·
@missheatherbaby I'm surprised they even offered you something! They suuuck so bad!! We spent like $3000 on our stuff and everything was just a mess from the delivery until now. I should've just refused it! But I was pregnant and overwhelmed lol
Heather ·
@ohbabybaby88, lol never again! I’ll be getting furniture from west elm or something! This was the worst experience.
Samantha·
@missheatherbaby I warn everybody now lol. I told the one guy they're lucky I'm not standing outside their store wearing a damn sign lol 😆😆😆
Heather ·
@ohbabybaby88, I wanted to go to the store last night and get crazy. My husband was like no that’s a terrible idea 😂😂😂 but I was furious.
Samantha·
@missheatherbaby hahhaha Joe wouldn't let me either! He's like "I'll go after work" pfft like that'd get us anywhere 🤣🤣