Called the irs and got the run around cause I supposedly didn't have the right address on my tax…

Called the irs and got the run around cause I supposedly didn't have the right address on my tax form. And they said they sent a letter but I never got it. They even had my old address from 3 years ago like wth why? I talked to 2 different people. Then I download my tax return form and seen I did give the wrong address lmfao I filed on turbotax with my brothers po box. So I called them back and told them and she said she issued me a letter out recently for me to verify my identity. I'm like I haven't received it. So she issued it out again and said it can take up to 14 days. And when I get it to call them back or if I don't then I'll have to go to a office 50 miles from me to do it in person. So I gotta wait 14 days for a damn letter, call them back after I get it then wait for them to verify me however long that takes then wait 6 to 8 weeks again to wait on my refund to actually deposit wowwwwww. They need to get it together.