Okay guys so trying to put any kind of shoe other than sandals on my daughter and her heel doesn’t…

Okay guys so trying to put any kind of shoe other than sandals on my daughter and her heel doesn’t ever go to the bottom of the shoe. I Maybe it’s cause her legs are kinda chunky but idk help? Anyone else have this problem with their LO because I can never put shoes on her feet because of this and how easy they come off. Is it normal?