So I was told by Covered CA people that there was a "glitch" in the system (that will take 4-6 days…

So I was told by Covered CA people that there was a "glitch" in the system (that will take 4-6 days to be fixed) on THE DAY I transferred money to them... And that I need to send them a "Letter of Reinstatement" with ANOTHER check to the same address that I sent my check to last time... That was never cashed... The same address my Money Transfer from Bank to Bank went... I am trying to get ahold of Sales, Finance, Eligibility to get my case Escalated AGAIN... The gentleman I am talking to tried talking to his supervisor & is now trying to contact "Access to Care" because I, personally, have tried EVERYTHING POSSIBLE to pay them with the instructions they gave me.