This lady that checked me in is incompetent as hell. She kept asking me to confirm all these things…

This lady that checked me in is incompetent as hell. She kept asking me to confirm all these things about myself, which they never do, and then she goes "Is this your first appointment?" I said "Nooo I'm 34 weeks" and she goes "oh I thought you were like 14" 😒 And then I asked to pay my balance and she said "no you can just pay when you leave" Bitch tf?