My facial skin is so dry I cleanse and moisturise every day and it's still so dry I went to my…

My facial skin is so dry I cleanse and moisturise every day and it's still so dry I went to my beautician who wasn't able to dona facial as they're products all have vitamin A in them which has made me panic. I've always used Dove in shower, nivia in shower moisturiser and Boots No 7 face cream I'm not sure if I'm safe to continue to use these (can't see vitamin A on the ingredient)? Any recommendations on what skin care is safe to use? x