Anyone else have a Samsung Galaxy phone and can't use emojis on this app? @preggie_usa

mine work...

I don't know why mine don't. When I message, I don't even have the option to select smileys.

It should work. Did this just happen?

@varduim, please give us a screenshot and we'll look into your account.

@varduim, can you post them on a post or comments? Where is the trouble only in private messages?

@preggie_usa, No, I haven't been able to since I got this phone. It's a S5. When I open the keyboard to type, I don't see the icon for selecting emojis. I do on other apps, but for some reason not on preggie.

@preggie_usa, I can't post them at all. Not as posts, private messages, or comments.

@varduim, we'll take a look into this. We haven't heard of this before and we'll help. Thanks.

@preggie_usa, Thank you! !! :D

@varduim, one last question, when you start to type you don't see the typical option to add emojis at all?

@varduim, the emoji keyboard is not visible right? Can you screenshot it? The tech team would like to see.

@preggie_usa, No, I don't. Here is a screen shot:

@preggie_usa,

@varduim, the tech team has a couple questions. Do you know what version you have of android? And what's the name of your emoji app?

@preggie_usa, Can you please tell me how I can find that info? I'm not sure.

@varduim, I'll check.

@varduim, also please take a screenshot of another app where the emojis work. Thanks so much for being so patient.

@varduim, you can find the android info in your phone settings.

@preggie_usa, It's android version 5.0 but I don't know how to find the emoji keyboard version. And ok, let me take a screen shot.

You have to hold down the mic button and the emoji option will pop up

hold this button down

@varduim, have you tried what @coraanne just posted?

and this will pop up

@coraanne, thanks!

@preggie_usa, absolutely!

@coraanne, @preggie_usa I had no idea! Yes, that works! Thanks so much to you both!!! Learn something new every day I guess lol 😄 👍

@varduim, yay! Glad we solved it. The moms here rock! Thank you @coraanne !

@preggie_usa and @varduim it took me awhile to figure it out too! You're welcome ☺

@coraanne, ❤️❤️

@coraanne, @preggie_usa 😘

I do and I can use them. .