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Katrina Lauderdale
Two days ago i was an emotional wreck. I brought our van in to the dealership for a diagnostic on my AC as it hasn't worked since last summer. We knew an actuator needed to be replaced but didn't know which one. My normal garage had said to find out which one and bring it back to them and they'd do the work.

So the dealership comes back saying it needed over $5000 to fix everything (some things not ac related). That did not include the tires that i knew i needed to get. I only owe $4300 on the van. We didn't have $5000+ to drop of fixing everything and although we could have swung it if needed trading in the van and having a higher car payment to get something new would have made us tight. On top of that my garage that has been working on my van for YEARS comes back and says they no longer are working on AC's so we were out of luck bringing it there to see if they can do it cheaper.

I had the dealership print out the list of what they said was up and brought it to another garage that has done a lot of work on our other car and have been amazing! They went through it and came back saying there was nothing wrong with the ac lines that i had been told were rusted and leaking and $2400 to replace. The actuator (although noisy for a couple mins) was allowing the vents to open and i did have cold air coming out. There was no sign that the dealership ever ran a dye test like they said they did. The mechanic looking at it was livid and wanted to chew out the dealership. We ended up paying $1100 for them to do the dye test, change all of my fluids (they were long overdue), put on new tires, and do an alignment.

I was quoted for so much work that my van didnt need putting me almost into a full anxiety attack when it didn't need over half the stuff i was told. I will never be bringing my van back to the dealership. I really only bring it there for diagnostics when needed but i won't even be doing that anymore.
2.7 года

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harleyquinn13

My husband worked at a dealership and was a mechanic for one and they are kind of forced to quote high. They don’t want to be held accountable for something getting fixed when someone else might to be as well in the process. It’s sucky, but that’s just what they have to do and you as the driver can negotiate and put your foot down with the understanding that if something happens, they are not at fault, but most places will refuse service unless it is agreed upon.

Like I said, it SUCKS. The only thing we go to the dealership for is oil changes and occasionally tires lol.

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harleyquinn13

My husband worked at a dealership and was a mechanic for one and they are kind of forced to quote high. They don’t want to be held accountable for something getting fixed when someone else might to be as well in the process. It’s sucky, but that’s just what they have to do and you as the driver can negotiate and put your foot down with the understanding that if something happens, they are not at fault, but most places will refuse service unless it is agreed upon.

Like I said, it SUCKS. The only thing we go to the dealership for is oil changes and occasionally tires lol.

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mimixtmn

Sadly this is so common. My husband has a close friend who is a mechanic and even if he isn’t doing the work on my cars we always get his opinion first. Once I kept having a loud metal clunking sounds in my Benz. I was convinced something was seriously wrong, Mercedes wanted $250 just to see it and I took it to him and he drove it for a min gets out sticks his hand under my drivers seat and pulled out one of my kids metal water bottles that was jammed under the seat 😂 he told me it’s super common and if I went to dealership they prob would have charged me a shit load and never told me about the bottle. My sister had Jeep telling her she had something seriously wrong with her car quoted $3500, she took it to a mom and pop shop around us and they fixed it for $150 and the guy was flabbergasted at what keep Jeep said.

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mamaxofxtwo

Lol same here went to a shop to fix my tire they told me 300 to fix it because the rim was jacked up and making the tire leak... went somewhere else and it was literally a 5 dollar fix.. the valve thing that U put air in the tire was loose and letting air out .. they stay finessing people. it’s sad what people have to do for money

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countrymusic_mama

That is crazy!

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mamaxofxtwo

Yeah places like tht as well as regular shops be lying and breaking other stuff while fixing wat needs to be fixed so u cn go back n give them more money. I only go to the little Mexican mechanic shops ! Lol

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