I ordered something way over a month ago I received an email from Hermes telling me they’ll let me know when they’re going to deliver it and I’ve still no email and no item been delivered so I’ve basically paid for something I’m never going to see absolute joke! X

I got a delivery from Hermes yesterday and it was left on the top of the skip in our driveway. Wouldn't mind but we were in the house and he didn't even know or anything just thankful I seen it before the skip was collected

I highly doubt they will do anything. We had stuff go missing and the company who sent it actually refunded us. And I actually noticed they no longer use them. My hermes did absolutely bugger all just kept being told they'd contact delivery driver and then relayed what delivery driver said and that was it.

Actually fills me with dread if I order something and see Hermes are delivering it. I was living in flats last year and they put a note through the door and said they gave it to a neighbour. I had about 20 neighbours at the time as I was in flats and I eventually found they'd given it to someone not even close to me 😂 they dont even have a phone number you can ring xx

I'm not sure if they will do anything but I would also contact who you bought it from. They are terrible! I dont use them unless I have to