They’re really going to give a man with an ankle full of pins and rods and screws the runaround? Yes of course because it’s workers compensation. It’s really sad that I’m having to tell these people exactly what to do because they seem to be a deer in headlights when it comes to dealing with worker’s compensation claims. Did you guys do the authorization request yet? Why not? Well, let me give you the website for forms and all the fax numbers so you have detailed instructions because you’re asking us what to do. Why won’t you schedule an appointment while hunting down the authorization since it’s actually a time sensitive matter? His discharge says to have surgery within a week and you guys are seriously trying to prolong that? Not my husband! Oh the fun...